Goldy Industrial

How we work, from enquiry to final delivery

This page applies to all store services.

Industrial Applies to all customers Part of the store terms

Every works order here follows the same known route, regardless of its size or who placed it. That route is written out below step by step, because ambiguity in manufacturing is expensive: a buyer who does not know when the drawing freezes, when the deposit falls due or when the lead time clock starts is planning on an illusion. These are our seven stages exactly as they run.

One: the request for quotation

You send us what you have, and the more precise it is the more precise our offer will be:

  • A technical drawing or a three dimensional model file, or a physical sample where no drawing exists.
  • The quantity required, and the call off pattern if the supply is to repeat.
  • Material, permitted tolerance and required finish.
  • The real date of need, and the delivery location.
  • Any standard or condition the part must satisfy.

Anything missing from that list we ask about rather than assume, because assumption is the origin of most manufacturing disputes.

Two: technical review

Our team reads the drawing as engineers rather than as sellers. Are the tolerances achievable by the proposed process? Is the material suited to the stated duty? Is there a feature adding cost without adding function? Where we have a comment we send it to you before pricing, because a small change at this stage is cheaper by orders of magnitude than a remake later.

Three: issuing the formal quotation

We issue a numbered offer with a validity period covering the item description, material and quantity, unit and total price, the lead time counted from the date of approval rather than the date of the quotation, payment terms and the deposit percentage, delivery terms and location, and what the price does and does not include, whether carriage, special packing, tooling or inspection records. What is not in the quotation is not in the price.

Four: approval and deposit

Production begins when three things come together: your written acceptance of the offer or a purchase order referring to its number, your final approval of the drawing, and receipt of the deposit. At that point the lead time clock starts and your slot in the production schedule is held. The deposit covers material purchase and reserved capacity, and is set against the final invoice.

An approved drawing is frozen. Any change after approval is treated as a separate change order with its own effect on price and lead time, and is documented in writing before it is carried out. We do not act on an amendment given over the telephone, however trivial it appears.

Five: production and quality control

  1. A numbered works order is opened linking the drawing to the material, its batch and the operator.
  2. On critical work a first article is produced, measured, and its results sent for your approval before the batch is released.
  3. In process checks are taken at intervals rather than only at the end, so a fault is not discovered too late to correct.
  4. Final inspection is recorded with measured dimensions and issued with the consignment to anyone who asks for it.
  5. Anything outside specification is quarantined and remade at our cost where the fault is ours.

Six: delivery, complete or in stages

We hand over at 3745 King Abdulaziz Rd, Al Wurud Dist., Riyadh 12345 or ship to your site as agreed in the quotation. On larger quantities we prefer scheduled partial delivery: you take a batch and start work while the next batch is being produced. Each batch carries its own delivery note listing items and quantities, and is invoiced as agreed. Carriage where it applies is the rate of the shipping method you choose within the announced service area.

Seven: acceptance, inspection and invoicing

On receipt, check quantity and conformity and note any reservation on the delivery note at that moment. You then have a reasonable period for closer inspection at your own works and to notify us in writing of any non conformity, with measured figures. The final tax invoice follows, with the deposit deducted, carrying your purchase order and our quotation number so that it passes through your procurement system without queries.